The training program included the following modules:
Immersion in design thinking
Introduction to Design thinking: the history of the methodology and its application in Sberbank
Empathy: extreme users, observation, preparation for interviews
Analysis and synthesis: data modeling to identify insights
Then, within 2.5 months, the team members will have to undergo an independent 50-hour training. And then the final certification awaits them: protection of a personal project and obtaining a certificate of advanced training.
The Autonomous non-profit organization (ANO) "Sberbank Corporate University" was established in March 2012 as a 100% subsidiary of Sberbank PJSC. Since April 2014, Sberbank Corporate University has been licensed to implement additional professional education programs.
The Corporate University's portfolio includes more than 100 programs for the development of corporate and professional competencies. Our audience is 35,000 managers of Sberbank International Group.